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Visitor Frequently Asked Questions
What Payment Methods/Credit Cards do you Accept?
We accept cash and checks and all credit cards except Discover.
Will My Cell Phone Work at Esalen? Is there Internet Access?
Esalen is located approximately 45 miles from "civilization," and there is currently no cell coverage. This isolation and tranquility, while deepening the experience of your stay at Esalen, can also be a significant change. While there is no cell service, there are three pay phones on the property that work with quarters, a calling card, or a prepaid minutes plan. We do not sell calling cards.
We use a bulletin board for important messages and calls from home and offer a few wired Internet kiosks for limited use. Wireless internet is available in the lodge anytime but during mealtimes.
Is There a Pharmacy or a Doctor on Property?
We carry only basic sundries in our Bookstore. The nearest pharmacy is 40 miles away in Carmel, so you will want to make sure to bring your prescription medications with you.
Esalen does not have an on-call doctor, and there are no other medical services available on site. If you will require medical attention or supplies during your stay, please come prepared to administer to your own needs, or make advance arrangements with the Big Sur Health Center in Big Sur.
Is There an ATM on Property?
Please bring sufficient funds for incidentals, as Esalen does not have an ATM, nor are we able to cash checks. We do accept cash, checks and credit cards as payment, however.
Can I Smoke? Is Smoking Allowed?
Smoking is permitted in designated outdoor areas only. It is not permitted in accommodations or meeting areas or near the lodge and outdoor deck during mealtimes.
What if my Roommate Snores?
All of our accommodations are shared. Please come prepared (nose strips, earplugs, etc.) as you or your roommate may snore.
Can I Bring my Dog? Cat? Other Pet?
Sorry. Other than animals in service, pets are not allowed on the property.
In accordance with the Americans with Disabilities Act (ADA), service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.
Do You Have a Safe or a Place to Keep my Valuables?
Unfortunately, the Esalen office has no facilities to safeguard your valuables. For peace of mind, it is best to leave them in either the locked trunk of your car or at home.
Will I need a flashlight?
Our property is dimly lit at night, allowing guests to fully enjoy and appreciate the night sky. Please bring a flashlight for use while walking on the grounds after dark.
Can I consume cannabis during my visit?
Outside of homes, California state law allows cannabis consumption in just two places – dispensaries and special events. Special events that allow public marijuana consumption can only be held at county fairgrounds.