Phone Service
Due to our remote location, there is no cell phone service at Esalen and most guest rooms do not have telephones. There are pay phones on the property which require quarters, a calling card, or a prepaid minutes plan. We do not sell calling cards and during the pandemic we will not handle cash or provide quarters, so please come prepared.
Internet Access
Guests are welcome to use two public computers with Internet access located adjacent to the Conley Bookstore. A public wireless network is also available in the Lodge outside of meal hours. To preserve the communal atmosphere of the Lodge and encourage live conversation and connection during meals, the network is turned off 15 minutes before meals begin, and will remain off for 15 minutes after service ends. Due to the very limited bandwidth available in Big Sur, we ask guests to refrain from use of any video or audio streaming services.
Receiving Messages During Your Stay
If you are unable to use one of our public computer terminals or the wireless network in the Lodge to receive messages electronically, messages may be left by phone. Dial 831-667-3000 and select option one to speak directly with a Guest Services representative, or option five to leave a message. Messages will be transcribed and posted on a central message board. In case of a true emergency outside of normal business hours, dial 831-667-3023.
Health Services
In case of emergency, Esalen can provide basic first aid and can coordinate emergency medical services. Due to our remote location, we recommend that you bring any needed medications with you. The nearest emergency room is approximately one hour away.
Money
Esalen is able to accept credit cards, Apple Pay and Google Pay. We cannot charge items to your room, so please have an accepted form of payment with you to make purchases. During the pandemic we are not accepting cash.
Camping
To limit the impact on our land, camping is not available at Esalen.
Smoking
Esalen is a non-smoking community. Smoking is not permitted in any accommodations, meeting rooms, or other indoor spaces. Outdoors, smoking is only allowed in designated areas.
Large Vehicles
Please note that Esalen does not have parking space for large vehicles on the campus. Large vehicles need to park on Highway 1 at the Esalen entrance.
Pets
Other than animals in service, pets are not allowed on the property.