Jim Tamm,
a former judge who has mediated more than 1,500 disputes, is the author of Radical Collaboration: Five Essential Skills to Reduce Defensiveness and Build Successful Relationships. He is on the faculty of the International Management Program at the Stockholm School of Economics.
Building Collaborative Relationships through Five Essential Skills
This is a how-to course for people who want to be more effective at creating climates of trust, building relationships, and dealing with conflict — at work, at home, or within oneself. Many personal and business relationships become adversarial simply through a lack of relationship-building skills. This workshop provides practical experience with five skills that are essential for building successful collaborative relationships.